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OnMax Host Digital - Email Whitelisting Guidelines

Email Whitelisting Guidelines

Quite often people are not able to receive important email messages delivered promptly into their inboxes. This can cause un-necessary delays and disruptions, especially if the email message expected is very important. We do have many subscribers to our Email List who also have indicated that they were not receiving our emails.

The following email whitelisting guidelines and tips are intended to help ensure that our email messages are delivered into the right place in your email. They are specific per email service provider. Meanwhile, the first step is to include our email address (website@onmaxhost.domains) into your contact list. Also, check your SPAM folder and mark every email message there as ‘NOT SPAM’ that you want to move into your inbox. This will ensure that you receive subsequent emails from that sender delivered directly into your inbox.

Email Whitelisting Per Email Provider

Outlook (Desktop App)

  • Right click on any email in your inbox
  • Select Junk > Junk E-mail Options
  • In the Junk E-mail Options pop up window, go to the second tab on the top labeled “Safe Senders”
  • Click “Add”
  • Type in “@onmaxhost.domains” and click OK
  • Click “Apply” in the bottom right hand corner of the window
  • Either hit “OK” or close out of the window

Outlook (OWA)

  • Click on the gear icon in the top right hand corner
  • Select “Options” from the drop down menu
  • In the left hand column, select Mail > Junk email > Safe senders
  • Enter “onmaxhost.domains” in the box where it says “Enter a sender or domain here” to whitelist our newsletters Click on the + icon.
  • Save

Gmail (Desktop App)

  • Click on the gear icon in the top right corner of Gmail, and select “Settings” from the dropdown list
  • Click the “Filters and Blocked Addresses” tab
  • Click on the “Create a New Filter” link
  • In the window that pops up, enter “@onmaxhost.domains” in the From field to whitelist our domain
  • Click on “Create filter with this search” in the bottom left corner of the popup window
  • Check the box for “Never send it to Spam”
  • Click “Create filter.” You will be sent back to the Settings window with a notification saying “Your Filter was created”

Recipients using the Gmail Tabbed Inbox:

Please note that for recipients who use the tabbed inbox, it is possible that emails from OnMax Host Digital may end up under the ‘Promotions’ Tab. Simply check and then move the email into the right inbox folder to ensure that subsequent messages are delivered directly into your primary inbox.

  • Click on the gear icon in the top right hand corner
  • Select “Options” from the drop down menu
  • In the left hand column, select Mail > Junk email > Safe senders
  • Enter “onmaxhost.domains” in the box where it says “Enter a sender or domain here” to whitelist our newsletters
    Click on the + icon.
  • Save

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Android Devices

  • Open your newsletter
  • Tap the picture next to website@onmaxhost.domains that displays before the message
  • Tap Add to Contacts
  • Select OK

iOS Devices

  • Open your newsletter
  • Tap the email address website@onmaxhost.domains in From field
  • Tap Create New Contact

Yahoo Desktop

  • Go to “Settings” in the top right corner, and click on “More Settings” at the bottom of the menu
  • Click on “Filters” in the left side bar
  • Select “Add new filters” and give your filter a name
  • Under “Set Rules,” select “contains” and enter “@onmaxhost.domains” for the filter value
  • Under “Choose a folder to move to,” select “Inbox” from the drop down
  • Save

Conclusion

In conclusion, we want to make sure that you do not miss any future email content from OnMax Host Digital. I hope that these Email Whitelisting Guidelines are helpful.  Should you have any suggestions or questions related to our email deliverability or content, please contact us immediately. We need your input and suggestions to help us provide you with the right experience that meets your need. You may either send us an email at website@onmaxhost.domains or chat with us via our Live Chat.

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